Managing Across Cultures – 3rd ed. - IMD Books (2024)

By Jean-Louis Barsoux, Susan C. Schneider and Günter K. Stahl

331 pages

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Organizational Culture

Diversity and Equity and Inclusion

General Management

Global Business

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The new rules of safety: Ask the RIGHT questions!

Summary

In that article I explained that modern safety leaders need more than just technical skills to survive in a VUCA (Volatile, Uncertain, Complex & Am...

Executive gender and firm leverage decisions: The role of firm ownership and governance

Summary

Female leadership in strategic decision-making has received considerable attention in the context of global gender inequality. To advance our under...

Politically connected EMNCs in a (de)globalising world: A review and future research directions

Summary

Emerging market multinational corporations (EMNCs) have emerged as significant global players, driven by their home country political connections t...

Turning belonging from a privilege into a right

Summary

Inclusivity and belonging are a challenge for all of us – here are some solutions for individuals, leaders, organizations and society as a whole.

The afro-textured hair care industry

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An industry note describing the $13 billion market for hair care and related products in Africa.

The (in)visibility of diversity in alternative organizations

Summary

Reflecting current debates on ‘organizational virtues’ as going beyond the capitalocentrist bias of contemporary economies and to see diversity as ...

The art of asking smarter questions

Summary

With organizations of all sorts facing increased urgency and unpredictability, being able to ask smart questions has become key. But unlike lawyers...

Parenthood wage gaps in multinational enterprises

Summary

While multinational enterprises (MNEs) are widely recognized for providing employment to a significant number of women around the globe, empirical ...

Human error, crisis management and business continuity: Flight KE007

Summary

In 1983, Korean Air Lines Flight KE007, a Boeing 747, suffered a tragic fate that claimed the lives of all 269 passengers and crew. Against the backdrop of Cold War tensions, the aircraft experienced an autopilot failure and veered significantly off course into Soviet airspace. The crew’s missteps led to a series of misinterpretations because there was a lack of awareness of geopolitical intricacies and technological constraints. Confusion was triggered as a result of Flight KE007 entering Soviet territory during a heightened state of alert for a missile test, miscommunications, and a malfunctioning radar system. Soviet fighter jets, unable to establish communication, fired warning shots. When Flight KE007 sought altitude clearance, in accordance with its flight plan, this maneuver was misread as evasion and the Soviet military launched a missile that downed the aircraft. Post-incident, the Soviets maintained secrecy, attributing the intrusion to ongoing provocations. However, this catastrophe was the catalyst for pivotal advancements in air safety. The Reagan administration pledged to introduce GPS for civil aviation by 1988, which would afford precise global positioning. Interim measures included the extension of US military radar coverage and the establishment of a joint air traffic control system in 1986, with the Soviet Union monitoring civilian air traffic over the North Pacific. The narrative unfolds at the intersection of aviation, politics and global security in the early 1980s. Beyond technical and human factors, it underscores the profound impact of international relations and the subsequent strides in air safety emerging from this poignant chapter in aviation history.

How a female CEO challenged self-limiting beliefs

Summary

As a leader, you face complex and intricate challenges every day. Sometimes, pinpointing or even articulating these challenges can be tricky. But u...